This has been happening off and on for a little over a year. My book is a series of external hard drives produced by western digital. For those wanting a my book with more than one drive, wd has indicated they will eventually update the my cloud that with two and four drive. In addition, the world edition uses wd anywhere access to gain remote access to.
When wd external hard drive, usb or other brands of storage devices are not working or not responding to any operations in your pc, dont worry. Some esata controllers may require a system reboot to. I recently purchased a new my cloud device from wd and i have come to love the thing, however after checking out the wd community forums for the product and based on my own experience with the device i have decided to put up this small guide on how to improve performance and make your ride a little smoother. Western digital users are fed up with my cloud failures zdnet. This also involves a western digital my book essential 2 tb. Its only weaknesses are a rather limited cloud interface and a. There are also other problems associated with this issue. Complete backup my book desktop storage comes equipped with wd backup. Running windows 7 64bit wd mybook world edition 1tb fw 1. Using the wd discovery software, i can map my drives and that seems to work fine. Aug 29, 2017 if you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem. Connect the ac adapter and esata cable optional as shown. Its automatic backup software ensures your files are saved in case you forget, and its usb 3.
Its a great drive, very quiet, very quick, and i have no issues playing games off of it rather than the internal drive. I can create network locations to the shared folders but there are file size restrictions when using this method. Ive had no issues accessing and mapping drives with my wd mybooklive. Wd my book world edition white solved windows 10 forums. Western digitals users are sick to death of my cloud service failures. This guide gives examples using the wd my cloud nas. I purchased this after getting into digital photography and, unfortunately, after losing a lot of data on a portable hd which i dropped. The my book world edition is a consumer product so performance. However, everytime i restart my computer or shut it down and come back it just. Oct 04, 20 we connected a my passport 1tb drive via the usb port and the my cloud found it and started backing up with no issues. This western digital hard drive has an 8tb capacity to store your entire library.
You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. Here is a complete list of links to hacks and howtos for the western digital my book world edition. Western digital inand memory has become an important part of automated driver systems with local storage to fit the demanding data needs of the vehicle. If you are one of the wd elements and wd my passport ultra external hard drive consumers who are currently experiencing a slow transfer speed, slow response or slow boot problem, please read this post carefully. Turn on my book by pressing the power button located on the back panel. This drive is used as the backup drive for our xbox one s. Western digital s users are sick to death of my cloud service failures. The fat32 file system has a maximum individual file size of 4 gb. Heres a few steps you can take to determine why mobile devices might be unable to connect to your my cloud or my book live, duo, n900c, etc. Western digital provides data storage solutions, including systems, hdd. Errors and connection problems my book live wd community. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product.
For highest performance and reliability, always install the latest software update. After the upgrade i found that i was no longer able to access a western digital mybooklive nas on my home lan network through the file browser, or indeed with the file browsers of any of. Western digital my book live duo stockage reseau nas centralise. How to fix a slow wd external hard drive without losing. My book home edition user manual about your wd drive 3 about your wd drive drive format this wd device is preformatted as a single fat32 partition for compatibility with all updated windows and macintosh operating systems. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. Enjoy the benefits of mobile storage with this western digital my book essential edition 160 gb external hard drive. My book home edition user manual connecting the device 6 esata 1. Western digital empowering the worlds data infrastructures. And use the network drive mapping can recognize admin drive. Something told me it was not a problem with the drive itself. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition.
Im thinking about buying my book live 3t, but i read a lot of complaints of slow transport. I am having the same issues as everyone else as of late. Sign up for our newsletter and receive a coupon for your next order. Oct 11, 2016 western digital has partnered with design firm fuseproject to create a new look for its my passport and my book external hard drives. Universal connectivity my book is equipped with usb 3. My cloud home and my cloud home user manual western digital. I get 30mbs transfer speeds i get flawless streaming over the internet to my android and ios devices my cloud has not disconnected one time i backed up 300 gb in less than 2 days it works better than i could expect. Western digital has been selling these external storage devices with the highest storage capacity drives in their class for some time now the 3. Next, login with your my cloud home account information. Accessing the drive directly from a browser typing the ip address into the. I just got a wd my book live hard drive and have not been able to get it to work with fios router.
Fix wd external hard drive not workingrecognizedshowing. Plugged it into a switch and its not being recognised at all, even downloaded the wd cd with the drivers and the detection tool doesnt see it either. I disabled power saving on the my book live to eliminate any potential problems. It has worked flawlessly other than the slow 100mbs, nongigabit, service provided by the 2wire routers. Not sure why the default value was causing such a severe performance. If you have a network problem, forget admin password, or are unable to access you wd my cloud, a soft reset could solve your problem. Wd my book essential wdbaaf0020hbk hard drive 2 tb usb 2.
Wd my book essential wdbaaf0020hbk hard drive 2 tb usb. Western digital my book live duo stockage reseau nas centralise a deux disques 4. Click to access the online learning center, online help, and. Just in case some of you are stuck in new issues arising from the access denied error, we collected the most frequently asked ones as examples. Low transfer speed on my book live 3tb my book live wd.
The unit was simple and easy to operate, but perhaps it was a little too simple. Performance benchmarks western digital my book 8tb and. I can now see it as a drive over my wireless network. Password protection with hardware encryption the my book devices builtin 256bit aes hardware encryption with wd security software helps keep your content private and safe. Have an old wd 1tb passport that has had zero issues and works great, same with all my wd hds. Sep 26, 2016 wd my book external drive not working posted in external hardware. Unlike a nas, its a simple centralized solution to back up your photos, videos and files, and have it stored in one place. I can access the nas drive via the wd dashboard in the web browser via its ip number and access all functions. Apr 07, 2014 western digital users are fed up with my cloud failures. Home spiceworks support spiceworks general support. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. Login using a registered email account and password.
The my book reported a random read speed in 512k blocks of 52 mbps and an 88 mbps random write speed. You can follow belowoffered methods to get problems fixed right now. Western digitals my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price. How to fix wd my passport access denied in windows 1087. Online learning center start here to get the most out of your cloud storage device.
Nov 16, 2018 western digital s my cloud home is a networkattached personal cloud storage solution, designed to combine the convenience of cloud storage with the privacy and security of local storage. Games play without any lag, and download to the drive without any issues. Update wd external hard drive driver to make it work. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. My book western digital opslaan western digital store. I would not buy another because of the slow speed, the slow and basic user. Wd claimed that most my cloud and my book live device owners. Wd my book world edition white after building a pc with win 10, ive not had my wd my book world edition used for a good while, decided to plug it in and install the drivers etc.
Its important to note the drive speed is irrelevant here. Just like all western digital products we have had this works beautifully. Fix wd external hard drive not workingresponding issue. My cloud home is an easytouse personal cloud storage device that plugs directly into your wifi router at home so you can save all your digital content in one central place. Help tab display the wd smartware help tab display provides quick access to learning center topics and links to online support services. How to fix wd my passport access denied in windows. It describes if you have a network connection and at what possible speed. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos. Cannot access western digital nas with file browser after. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. Yes, by default the my book will only have the admin user, the username and password is adminadmin, you can change the password from the dashboard but if you forget it you can always press the reset button on your my book to put it back to the default password without deleting any of your files. This sleek, black storage device holds up to 160 gb of data thats equivalent of approximately 40,000 mp3s or 45,000 jpg files. By clicking on submit, i represent that i understand and agree that the information submitted in this form will be transmitted to and stored by western digital in the usa and other countries outside of the european economic area and that western digital will process and store the information, including any updates to my information, in. Accessing the drive directly from a browser typing the ip address into the browser.
My book desktop storage has massive storage capacity so you can confidently back up the files that make up your digital life. Learn more the automotive industry is undergoing significant transformation with electrification and the development of autonomous vehicles. My book 4tb desktop hard drive with password protection and. My book live network connection problems wd community. All my other systems on my local network can access it without any issues. I have had considerable difficulty configuring this product. Cannot access western digital nas with file browser after upgrading to windows 10 just over a month ago i upgraded from windows 7 home 64bit to windows 10. Solved wd myworld book ip address spiceworks general. Oct 21, 20 the western digital my book offers 4tb of storage and handy apps for a great price. They continue to offer the same hardware encryption, password protection and storage capacities of existing models, but theyve been given a cosmetic update with new textures and vibrant colors.
Everything with my cloud worked like a charm no glitches no stalling no problems, great speed. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. Customers are annoyed with a lack of communications over the outage of wds remote personal storage service, which. The drive shows in network as a media and storage device but not under the my computer section. Also i mainly got this hard drive to be able to have access to my movies from several hard wired, via lan, tvs throughout my house and damp movies from my drop box account. I can also access the web interface, but most actions in that interface produce errors. Western digital my book live 3tb hard drive and fios. List of all wd firmware and software available for download. Western digital my book 8tb and my passport 4tb external hdds. Its equipped with with 256bit aes hardware encryption operates at the speed of the drive saving you time. My book essential edition is a small, elegant, and easytouse usb external hard drive. Transfer speed is pretty slow at 10 mbs i get 80 mbs on my usb 3. Wd service and support should you encounter any problem, please give us an opportunity to address it before returning this product.
Western digitals my cloud has a gorgeous design and is a practically foolproof nas for the home, with breathtaking performance. With build 9226 i can no longer map a drive from it. Dear manager, i used my book world edition ii white my book world edition ii has 4 drive. Does anyone know how to give my wd my world book hard drive a new ip address so it shows up on my network. If you have a wd mycloud or mybook live nas, you can connect to it via ftp to transfer files much faster than the normal windows explorer. Wd my book external drive not working external hardware. The drive supports default anonymous login and takes advantage of. Much cheaper alternative than the hard drives marketed as gaming hard drives. My book is equipped with wd backup software for windows and time machine compatibility for mac.
With the my cloud home app, you can access, upload and share your content from anywhere. Aug 18, 2014 connect wd my cloud or nas directly to a mac or windows pc with ethernet network cable. Can no longer access wd mybooklive through this pc on. It was also able to identify several other shares that live on our network. At the time the problem was solved but this is just to make you acquainted with the situation my hdd stopped all of a sudden. Since the latest major windows 10 update, i can no longer access my western digital mybooklive through this pc. Networks generally seem to work better for me when my loginpassword is the. Perhaps is there any way to fix the slow wd external hard drive. The wd backup software initiates a connection request on your behalf.
View and download western digital my book user manual online. Securely access your photos, music and files from anywhere. Most technical support questions can be answered through our knowledge base or email. Western digital users are fed up with my cloud failures. Western digital mybook drive lock encryption failure and.
We would like to show you a description here but the site wont allow us. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. I have just had to reformat my laptop and now cannot connect to my drive to access file history to restore backup the drive is connected to router with network cable i can access drive control panel using ip address i can access files using my book live app. Ik heb een probleem met mijn wd my book world edition ii white. Mar 01, 2012 andrew robinson evaluated the performance of the western digital my book live 1 tb networked drive. See figure 12 and table 5 on page 26 for a brief functional description of the help tab display. This is my second my book my first one is a 1 tb yes that old. The quick drive test checks the drive for major performance problems.
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